Assistant Manager(02891) - 38973 Lewis Ave

Domino's Franchise•Beach Park, IL

12d

About The Position

The Assistant Manager helps oversee store operations and is responsible for everything that happens during their shift. The role includes leading by example, following company policies and procedures, and ensuring the crew does the same. Responsibilities span staffing, paperwork, cost and cash controls, inventory and food management, scheduling, store standards and cleanliness, customer service, marketing, attendance, and profitability. Training and orientation are provided on the job. The position may also involve general store-team duties such as operating equipment, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The job posting also includes delivery-driver duties and requirements, including delivering orders by car, using an insured vehicle, and maintaining a valid driver’s license and safe driving record. The work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, and frequent reaching and hand use. Delivery work may involve driving in adverse weather, walking and climbing at customer locations, and carrying food and beverages. Advancement opportunities may include progressing from delivery driver to management, general manager, franchisee, or corporate operations roles.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
Ability to meet the described physical demands, including lifting deliveries weighing up to 50 pounds, standing, walking, climbing, bending, crouching, reaching, and frequent hand use.
Far vision and night vision for driving when performing delivery duties.

Responsibilities

Oversee everything that happens during the shift.
Set an example for the crew and ensure company policies and procedures are followed.
Manage staffing and complete paperwork.
Control costs, cash, and inventory.
Manage food and work to a schedule.
Maintain store image and adhere to standards.
Provide great customer service and support customer relations.
Maintain attendance and punctuality.
Ensure transportation to and from work.
Maintain store cleanliness.
Support marketing and profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers when performing delivery duties, and deliver flyers and door hangers.