Customer Service Representative (5353) - West Memphis, AR

Domino's Franchise•West Memphis, AR

4d•Onsite

About The Position

Domino’s is hiring Customer Service Representatives for a store in West Memphis, Arkansas. The position offers flexible scheduling, with short or long shifts and part-time or full-time hours available. Customer Service Representatives take and process orders, provide customer service, handle monetary transactions, and perform other in-store tasks. The role may involve working alone or with others, following directions and quality standards, and carrying out repetitive tasks in a fast-paced environment. Work conditions include changing weather and temperatures, food odors, cornmeal dust, compact work areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical duties may include unloading and moving deliveries weighing up to 50 pounds, occasional climbing, frequent bending and reaching, continuous hand use, shaping dough, handling pizza tools and boxes, and tasks requiring telephone communication and near-, mid-range, far, and night vision. The position is with a store owned and operated by an independent franchisee, which independently makes employment decisions, including hiring, compensation, benefits, staffing, and scheduling. The franchisee—not Domino’s—is the employer if the applicant is hired.

Requirements

Must be at least 16 years old.
Must be able to pass a background check.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to follow directives, perform repetitive tasks, work alone and with others, work well under stress, meet quality control standards, provide customer service, analyze and compile data, and make sound judgments and decisions.
Ability to lift and move deliveries weighing up to 50 pounds.
Ability to perform the physical tasks described, including frequent reaching and hand use, bending, and handling hot or sharp equipment.
Ability to talk and hear on the telephone, perceive depth, use near- and mid-range vision for in-store tasks, differentiate hot and cold surfaces, and use far and night vision for driving.

Responsibilities

Take and process orders using verbal, writing, and telephone skills.
Provide excellent customer service and make correct monetary change.
Follow directives and meet strict quality control standards.
Unload and move deliveries, including cases weighing up to 50 pounds, using a hand truck.
Perform store tasks such as stocking ingredients and shelves, cleaning, and occasional maintenance.
Prepare pizzas and handle pizza tools, boxes, and ingredients.
Work independently and collaboratively while performing repetitive tasks and responding to work-related stress.