Customer Service Rep(02959) - 2201 Madison Ave

Domino's Franchise • Granite City, IL

3d • Onsite

About The Position

Join the Domino's Pizza team as a Customer Service Representative at the 2201 Madison Ave location in Granite City, United States. This customer-focused role supports customer satisfaction and the store’s service standards by taking orders, preparing pizzas, processing payments, assisting customers, and helping maintain a clean and organized work environment. The position involves working with team members in a fast-paced setting and may require standing for extended periods and lifting items weighing up to 25 lbs.

Requirements

• Excellent communication skills and the ability to interact professionally with customers and team members.
• Strong attention to detail and ability to follow directions accurately.
• Flexibility to work various shifts, including weekends and holidays.
• Positive attitude, friendly demeanor, and passion for customer service.
• Basic computer proficiency for operating order-taking systems.
• Ability to multitask effectively in a fast-paced environment.
• Problem-solving skills to address customer concerns efficiently.
• Ability to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset and willingness to assist colleagues as needed.

Nice To Haves

• High school diploma or equivalent preferred, but not required.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions accurately.
• Provide customer service, respond to inquiries, and resolve issues promptly.
• Maintain a clean and organized work environment in accordance with health and safety standards.
• Collaborate with team members to support smooth operations during busy periods.
• Assist with cleaning tasks to maintain store cleanliness.
• Handle and lift items weighing up to 25 lbs. as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed