Customer Service Rep(08987) - 412 B W. 3rd Street
About The Position
As a Domino’s Customer Service Representative, you will provide exceptional customer service and contribute to the team’s Heightened Time Awareness standards. These include answering every phone within two rings, getting orders into the oven in less than three minutes, and sending delivery orders out within fifteen minutes. You will be a first point of contact for phone-in and carryout customers, communicating in a friendly and professional manner. The role also includes learning to make pizzas and use the company’s products and equipment, especially its point-of-sale order system, Domino’s Pulse. Training is provided through online courses and hands-on instruction. Domino’s also offers a dedicated training program for employees interested in becoming managers. Before employment, candidates will be screened with a HireRight background check, a national crime and sex offender background check, and basic urinalysis drug testing. Uniform shirts and hats are provided. Employees must wear approved black pants, shorts, skirts, or capris; denim, corduroy, stretch, yoga, and sweatpants materials are not permitted.
Requirements
- Positive, friendly attitude.
- Exceptional customer service skills.
- Ability to communicate with customers in a friendly and professional manner.
- Wear black pants, shorts, skirts, or capris; denim, corduroy, stretch, yoga, and sweatpants materials are not permitted.
- Complete a HireRight background check, national crime and sex offender background check, and basic urinalysis drug testing before employment.
Responsibilities
- Provide friendly, professional service to phone-in and carryout customers.
- Help meet team service-time standards: answer phones within two rings, get orders into the oven within three minutes, and send delivery orders out within fifteen minutes.
- Learn and use Domino’s products and equipment, including the Domino’s Pulse point-of-sale order system.
- Demonstrate and model Domino’s Perfect Image standards at all times.
- Wear the provided uniform shirts and hats with approved black bottoms.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
