Customer Service Rep(04079) - 171 W. Main Street

Domino's Franchise • Macungie, PA

19h

About The Position

The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, the work area, and the walk-in cooler; and prepares products. The role receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily.

The position requires accurate and quick basic arithmetic, including making correct monetary change; verbal, writing, and telephone skills for taking and processing orders; and the ability to enter orders using a computer keyboard or touch screen. The employee must be able to follow and provide correct written instructions, coordinate hand and eye movements to make precise movements quickly, and communicate with customers and co-workers in person and by phone.

Requirements

• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Communicate with customers and co-workers to process orders by phone and in person.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed