Customer Service Rep(09535) - 4310 Main Street

Domino's Franchise • Bridgeport, CT

3d

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to prepare and serve products, handle customer orders, and maintain the store. The role may be part-time or full-time and offers opportunities for advancement, including management. On-the-job orientation and training are provided.

Team members work in a fast-paced food-service environment that can include varying weather conditions during outside tasks, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job involves frequent standing, walking, reaching, hand use, and bending, along with occasional lifting, carrying, pushing, climbing, crouching, and squatting. Team members may handle deliveries weighing up to 50 pounds.

Requirements

• Be at least 16 years of age.
• Understand and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders by phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the physical demands described, including standing for most tasks, walking short distances, handling products and supplies, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move products to storage shelves.
• Perform other store-team duties, including outside tasks such as removing trash.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed