Customer Service Rep(02738) - 1450 West Main Street

Domino's Franchise•St. Charles, IL
•Onsite

About The Position

The Customer Service Representative / Pizza Maker deals directly with customers by telephone, electronically, or face to face; learns the menu; handles customer inquiries and complaints; prepares food products; and helps keep the front of the store clean. Orientation and training are provided on the job. The role requires communicating with customers and co-workers to process orders by phone and in person using a touch-screen computer system. Representatives should have a clear, upbeat speaking voice and be personable, dependable, punctual, responsible, energetic, and quick to learn. Starting pay is $15 per hour.

Requirements

  • Ability to communicate verbally with customers and co-workers.
  • Clear and upbeat speaking voice when communicating with customers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Clean-cut, personable, outgoing, energetic, dependable, reliable, punctual, prompt, responsible, quick to learn, and self-motivated.

Responsibilities

  • Deal directly with customers by telephone, electronically, or face to face.
  • Memorize the menu.
  • Handle and resolve customer inquiries and complaints.
  • Prepare food products.
  • Clean, sweep, and help keep the front of the store clean.
  • Communicate with customers and co-workers to process orders by phone and in person using the touch-screen computer system.
  • Take and process orders.
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