Customer Service Rep(05464) - 412 Merchants Dr

Domino's Franchise • Knoxville, TN

2d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, processing customer orders and supporting food preparation and general store operations. The role may be part-time or full-time and offers on-the-job orientation and training, with opportunities to advance into management or other roles. Team members may work independently or with others and must maintain quality standards while serving customers and completing repetitive tasks.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid, and accurate movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, occasional climbing, bending, crouching, and continuous reaching and hand use.
• Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks, including stocking, cleaning, and maintaining the work area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed