Customer Service Rep(06262) - 7055 Lexington dr.

Domino's Franchise•Colorado Springs, CO
•Onsite

About The Position

The Customer Service Rep works as a Domino’s store team member, helping prepare and process pizza orders while supporting store operations. The role includes taking telephone and in-person orders, preparing products, stocking ingredients and supplies, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. Schedules may have variable hours, and the position may suit someone seeking a primary or supplemental job. Opportunities for advancement may include management and other roles within the franchise.

Requirements

  • Must be at least 16 years old.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Perform basic arithmetic accurately and quickly, using a calculator if needed.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Work alone and with others, perform repetitive tasks, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands of the role, including standing for most tasks; walking short distances; lifting deliveries weighing up to 50 pounds; carrying supplies; pushing or pulling trays on dollies; occasional stair or ladder use; bending, crouching, reaching, and continuous hand use.
  • Work around varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck and stock cases on shelves.
  • Perform store tasks such as stocking, cleaning, and maintaining work areas.
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