Assistant Manager (05464) - 412 Merchants Dr

Domino's Franchise•Knoxville, TN

About The Position

Domino’s Pizza is hiring an Assistant Manager to oversee everything that happens during a shift and help the store provide excellent pizza delivery and customer service. The role includes setting an example for the crew, following company policies and procedures, and ensuring that team members do the same. Duties cover staffing, paperwork, cost and cash controls, inventory and food management, scheduling, store image and cleanliness, marketing, customer relations, attendance, and profitability. The position may include delivery duties: delivering products to customers by car, distributing flyers and door hangers, and navigating the delivery area. Delivery work can involve carrying pizzas and beverages, walking between the store, vehicle, and customer locations, and climbing stairs, including five or more flights.

Requirements

  • Valid driver’s license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery duties.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to carry pizzas and beverages, walk between the store, vehicle, and customer locations, and climb stairs; climbing five or more flights may be required for deliveries.
  • Transportation to and from work.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Follow all company policies and procedures and set an example for the crew.
  • Manage staffing and paperwork.
  • Control costs, cash, and inventory.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, and cleanliness.
  • Provide great customer service and manage customer relations.
  • Meet attendance and punctuality expectations.
  • Support marketing and store profitability.
  • When assigned delivery duties, deliver products by car to customers’ doors and distribute flyers and door hangers.
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