Customer Service Rep(05502) - 412 E. Main St

Domino's Franchise•Carrboro, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure positive customer experiences. The role also contributes to smooth store operations and customer satisfaction by working with the team. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and provide customers with friendly service.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to follow Domino’s pizza-making standards and procedures.
  • Ability to adhere to the Domino’s dress code and maintain a clean, professional appearance.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent, friendly customer service.
  • Answer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Make pizzas according to Domino’s standards and procedures.
  • Maintain a clean, professional appearance and represent the brand positively.

Benefits

  • Competitive pay of $10–$12 an hour.
  • Benefits, including health insurance and paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunities for growth and advancement.
  • Flexible scheduling.
  • Fun and friendly work environment.
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