Customer Service Rep(02941)- 302 E Main St

Domino's Franchise•Robinson, IL

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders, prepare products, and support general store operations. The role is suitable for someone seeking a main, supplemental, or second job; the posting describes schedules that can work around other commitments and says part-time or full-time work is available. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company.

Requirements

  • Must be at least 16 years old.
  • Understand and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills for taking and processing orders.
  • Coordinate eyes and hands or fingers to make precise movements quickly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the physical demands of the role, including standing for most tasks, walking short distances, lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, occasional climbing, frequent bending and reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock ingredient and supply deliveries using a hand truck.
  • Perform other store-team-member duties as needed.
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