Customer Service Representative/Mountain Top

First Keystone Community Bank•Mountain Top, PA
•Onsite

About The Position

First Keystone Community Bank is seeking a positive, team-oriented Customer Service Representative for its Mountain Top Office at 18 North Mountain Blvd. The role focuses on delivering quality customer service and a pleasant, efficient banking experience. The successful candidate will be retail- or sales-minded, attentive to detail, and able to recognize customer needs beyond routine teller transactions and refer customers to appropriate bank team members. This is a full-time position averaging approximately 38 hours per week, including Saturday mornings.

Requirements

  • Retail- or sales-minded approach.
  • Emphasis on quality customer service and attention to detail.

Nice To Haves

  • Previous cash-handling experience.
  • Previous customer service experience.

Responsibilities

  • Provide customers with a pleasant and efficient banking experience.
  • Identify customer needs beyond routine teller transactions.
  • Refer customers to appropriate First Keystone Community Bank team members for additional assistance.

Benefits

  • Competitive pay rates
  • Paid holidays
  • Paid vacation
  • 401k
  • Educational benefits
  • Career growth opportunities
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