Customer Service Representative

Circle K•Ashland, OH
•$12 - $13•Onsite

About The Position

The Customer Service Representative works in a fast-paced retail store environment, providing friendly and efficient customer service while helping maintain store standards. The role includes greeting customers, operating the register, cashiering, making purchase suggestions, and sometimes working with the food program. Representatives work in many areas of the store, both inside and outside, and collaborate with an energetic team to complete daily tasks. Regular and predictable onsite attendance is required.

Requirements

  • Ability to sell products to customers.
  • Ability to provide excellent customer care.
  • Good communication skills and a friendly manner.
  • Ability to work at a quick pace.
  • Ability to work as part of a team to accomplish daily goals.
  • Ability to think quickly, offer suggestions, and solve problems.
  • Ability to stand and/or walk for up to 8 hours.
  • Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes during a shift.
  • Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
  • Ability to push or pull with the arms using up to 20 pounds of force.
  • Ability to bend at the waist, with some twisting, for up to one hour per shift.
  • Ability to grasp, reach, and manipulate objects with the hands, requiring eye-hand coordination; may need to climb a ladder to store or retrieve materials or place and remove signs.

Nice To Haves

  • Retail and customer service experience.
  • Sales associate or cashiering experience.
  • High school diploma or equivalent.
  • Motivation to advance in a career.
  • Willingness to learn and have fun.

Responsibilities

  • Greet customers and provide fast, friendly customer service.
  • Run the register and cashier.
  • Make purchase suggestions and sell products to customers.
  • Sometimes work with the store’s food program.
  • Work throughout the store, inside and outside, to maintain store appearance and standards.
  • Collaborate with the team to accomplish daily tasks.
  • Provide regular and predictable onsite attendance.

Benefits

  • Medical, vision, dental, and life insurance.
  • Short- and long-term disability coverage.
  • Flexible schedules.
  • Weekly pay.
  • Weekly bonus potential.
  • Paid comprehensive training.
  • 401(k) with a competitive company match.
  • Flexible spending and health savings accounts.
  • Tuition reimbursement.
  • Career advancement opportunities.
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