Customer Service Rep(05146) - 1446 N State Road 7

Domino's Franchise • Margate, FL

1d • Onsite

About The Position

The Customer Service Representative (CSR) serves customers in person and by phone, helps prepare and make pizzas, handles payments, and maintains food safety and store cleanliness. The role may be part-time or full-time and can provide opportunities to develop into management or franchise ownership. Team members receive in-store training and support from a manager or teammate.

Work takes place in a restaurant with temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some areas, as well as exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The job involves standing for most tasks, frequent reaching and hand use, and occasional lifting, carrying, pushing, climbing, bending, and squatting.

Requirements

• Communicate verbally with customers and coworkers and comprehend and give correct written instructions.
• Perform basic arithmetic accurately and quickly, using a calculator if needed, and make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
• Use a computer keyboard or touchscreen to enter orders.
• Stand for most tasks and walk short distances for short durations.
• Lift deliveries weighing up to 50 pounds and carry ingredients and supplies.
• Work independently and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.
• Differentiate between hot and cold surfaces and use near- and mid-range vision and depth perception for in-store tasks.

Responsibilities

• Demonstrate a friendly, positive attitude and provide customer service.
• Take and process customer orders by phone and in person.
• Address customer concerns.
• Handle cash and make correct change.
• Upsell products.
• Prepare and make pizzas and other products.
• Control food portions and follow hygiene and food-safety practices.
• Stock ingredients and supplies from deliveries in storage and work areas.
• Operate equipment and use a computer keyboard or touchscreen to enter orders.
• Take inventory and complete related paperwork.
• Clean equipment and the facility, and perform general cleaning duties.
• Unload deliveries using a hand truck and move supplies to shelves or work areas.
• Perform outside tasks such as removing trash.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed