Customer Service Rep(02190) - 2125 N State Hwy 7

Domino's Franchise • North Vernon, IN

7d

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders, prepare products, and support general store operations. The role may be part-time or full-time, and on-the-job orientation and training are provided. Team members may have opportunities to advance from customer service to management and other roles within the company.

The work involves operating store equipment, stocking ingredients and supplies, preparing products, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by telephone and use a computer keyboard or touch screen to enter orders. The position requires working in a fast-paced environment and may involve exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, reaching, bending, and frequent use of hands and arms.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
• On-the-job orientation and training are provided.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and move cases and supplies to storage shelves.
• Perform general store tasks such as stocking, cleaning, and maintaining the work area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed