Customer Service Representative

Circle K•Rockford, IL
•$15 - $15•Onsite

About The Position

Circle K is hiring a part-time Customer Service Representative for its Rockford, Illinois store. The role involves greeting customers, operating the register, cashiering, suggesting purchases, and sometimes working with the food program. Representatives work throughout the store, inside and outside, to maintain store appearance standards and provide fast, friendly customer service. The position requires regular and predictable onsite attendance and availability for overnight shifts on weekdays and weekends.

Requirements

  • Provide excellent customer care and communicate through friendly conversation.
  • Work at a quick pace while maintaining a positive attitude.
  • Work as part of a team to accomplish daily goals.
  • Think quickly, offer suggestions, and come up with ideas to solve problems.
  • Ability to stand and/or walk for up to 8 hours.
  • Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level.
  • Push or pull with arms using up to 20 pounds of force.
  • Bend at the waist, with some twisting, for up to one hour per shift.
  • Grasp, reach, and manipulate objects with hands; perform handwork requiring eye-hand coordination and possibly climb a ladder to store or retrieve materials or place and remove signs.
  • Availability for overnight shifts on weekdays and weekends.

Nice To Haves

  • Retail and customer service experience.
  • Sales associate or cashiering experience.
  • High school diploma or equivalent.
  • Motivation to advance in a career.
  • Willingness to learn and have fun.

Responsibilities

  • Greet customers and provide fast, friendly customer service.
  • Operate the register and cashier.
  • Make purchase suggestions and sell products to customers.
  • Sometimes work with the food program.
  • Work throughout the store, inside and outside, to help maintain appearance standards.
  • Attend work onsite regularly and predictably.
  • Work with the team to accomplish daily store tasks and goals.

Benefits

  • Medical, vision, dental, and life insurance.
  • Short- and long-term disability coverage.
  • Flexible schedules.
  • Weekly pay.
  • Weekly bonus potential.
  • Paid comprehensive training.
  • 401(k) with a competitive company match.
  • Flexible spending and health savings accounts.
  • Tuition reimbursement.
  • Fast career opportunities.
  • Work with fun, motivated people.
  • Task variety.
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