Customer Service Representative $18-$20 hourly
Raymour & Flanigan Furniture and Mattresses•Town of Big Flats, NY
•$18 - $20
About The Position
As a Customer Service Representative at Raymour & Flanigan, you will support customers throughout the lifecycle of their purchase. You will help schedule deliveries, manage payments, and respond to customer questions and concerns. The role involves working independently and as part of a small team to strengthen the customer shopping experience.
Requirements
- Effective communication, interpersonal, and organizational skills, both in person and on the phone.
- Excellent listening skills and the ability to multitask in a fast-paced service environment.
- Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
- Authorization to work in the U.S. without current or future visa sponsorship.
Responsibilities
- Provide genuine, friendly, personable, and professional customer service.
- Help customers schedule deliveries and manage payments.
- Acknowledge and address customer questions and concerns.
- Proactively resolve escalated customer issues.
- Advocate for customers' concerns and requests while supporting sales and operations team members.
Benefits
- Health benefits
- 401(k) with company match
- Profit sharing
- Cross training
- Annual breakfast prepared by the owners
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
