Customer Service Rep(01591) - 10109 lewis and clark

Domino's Franchise•St Louis, MO
•Onsite

About The Position

Join the team as a Customer Service Representative in St. Louis, United States. The role provides customer service in a fast-paced store environment, including answering calls, taking orders, preparing pizzas, processing payments, and helping maintain smooth store operations. The representative also maintains a clean and organized work area and supports teammates during busy periods.

Requirements

  • Excellent verbal and written communication skills.
  • Strong customer service orientation and a friendly, positive attitude.
  • Basic computer skills and ability to learn new systems quickly.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Problem-solving skills and ability to handle customer concerns professionally.
  • Cash handling experience or ability to learn quickly.
  • Ability to stand for extended periods and lift up to 25 lbs.
  • Flexibility to work weekends, holidays, and various shifts as needed.
  • Ability to follow directions and adhere to company policies and procedures.
  • Strong team player with a collaborative mindset.

Nice To Haves

  • Food preparation experience is a plus, but not required.
  • High school diploma or equivalent preferred.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and card transactions accurately.
  • Maintain a clean and organized work environment in accordance with health and safety regulations.
  • Provide outstanding customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with additional tasks as needed to support the store.
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