Customer Service Rep(03459) - 167 Clark Street

Domino's Franchise•Brentwood, NY

About The Position

The Customer Service Rep performs duties for all team members, including operating equipment; stocking ingredients from delivery areas to storage, work areas, and walk-in coolers; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. Orientation and training are provided on the job. The role requires understanding and giving correct written instructions, communicating verbally with customers and co-workers to process orders in person and by phone, handling basic arithmetic and monetary change accurately, and entering orders using a computer keyboard or touch screen. It also requires motor coordination to make precise, rapid movements with the eyes, hands, and fingers.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders in person and by phone.
  • Enter orders using a computer keyboard or touch screen.
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