Customer Service Rep (03049) - 167 Route 7

Domino's Franchise • Milton, VT

4d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders, prepare products, and support daily store operations. The position may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company or franchise system.

Team members operate store equipment; stock ingredients and supplies; prepare products; take telephone and in-person orders; take inventory and complete paperwork; and clean equipment and the facility. The work involves standing for most tasks, frequent hand use and reaching, and exposure to changing temperatures, food odors, cornmeal dust, hot equipment, sharp edges, and moving mechanical parts. Physical tasks include lifting and carrying supplies, moving trays, and occasional climbing, bending, crouching, and squatting.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and occasional climbing or crouching.
• Ability to lift and handle deliveries and supplies weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and stock deliveries, including lifting and moving supplies.
• Perform other store tasks such as moving trays, maintaining the facility, and handling food-preparation equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed