Customer Service Rep(02891) - 38973 Lewis Ave

Domino's Franchise • Beach Park, IL

2d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to take and process customer orders, prepare products, and perform general store duties. The role involves communicating with customers and coworkers in person and over the phone, using a computer keyboard or touch screen to enter orders, handling cash and making change, stocking ingredients, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job offers potential advancement within the store and broader Domino’s organization.

Work takes place in a pizza store and includes standing for most tasks, short-distance walking, occasional desk work, and frequent reaching and hand use. Conditions can include hot and cold areas, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. The role also includes physical tasks such as handling deliveries and supplies, carrying items, moving trays, and occasional climbing, bending, crouching, and squatting.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical requirements of the role, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
• Ability to handle cases weighing up to 50 pounds and perform other lifting and carrying tasks described in the job posting.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Handle monetary transactions and make correct change.
• Unload deliveries and move ingredients and supplies to storage or work areas.
• Perform other store tasks such as removing trash and outside tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed