Customer Service Rep(09506)- 1205 Elton Rd
About The Position
Customer Service Representatives work as part of a Domino’s Pizza store team to take and process customer orders, prepare products, and help keep store operations running smoothly. The role may involve work during the day or night, with part-time or full-time schedules described as available. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company. The position involves operating store equipment; stocking ingredients and supplies; preparing products; handling telephone and in-person orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members work in a range of store and outdoor conditions, including temperature changes, hot surfaces, food odors, dust, and cramped spaces. The job also requires frequent standing, reaching, hand use, and other physical tasks, with occasional lifting and movement of supplies.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination and ability to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical requirements of the role, including standing, walking, lifting, carrying, pushing or pulling trays, climbing stairs or a ladder, bending, crouching, reaching, and continuous use of hands.
- Ability to lift and handle deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries and move supplies to storage and shelves.
- Perform other store tasks such as removing trash, stocking, cleaning, and maintaining the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
