Customer Service Rep(04456) - 1205 E Broad Ave
About The Position
At Domino’s, the Customer Service Representative helps provide exceptional customer service and make great food. The role contributes to the team’s Heightened Time Awareness standards: answering every phone within two rings, getting orders into the oven within three minutes, and sending delivery orders out within fifteen minutes. Training includes online courses and hands-on instruction covering products, equipment, the Domino’s Pulse point-of-sale order system, customer service, and pizza making. A dedicated training program is available for employees interested in becoming managers.
Requirements
- Positive, friendly attitude.
- Exceptional customer service skills.
- Ability to communicate with customers in a friendly and professional manner.
- Must complete pre-employment screening, including a HireRight background check, National Crime and Sex Offender Background Check, and basic urinalysis drug testing.
- Wear black pants, shorts, skirts, or capris; denim, corduroy, stretch, yoga, and sweatpants material are not permitted. Domino’s provides uniform shirts and hats.
Responsibilities
- Provide friendly and professional service to phone-in and carryout customers.
- Contribute to team service-time standards, including answering phones promptly and helping get orders into the oven quickly.
- Learn to use products and equipment, especially the Domino’s Pulse point-of-sale order system.
- Help make pizzas and contribute to the team’s effort to send delivery orders out promptly.
- Demonstrate and model Domino’s Perfect Image standards at all times.
- Wear the required uniform and dress code.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
