Customer Service Rep(07940) - 1205 S Main St

Domino's Franchise • Manteca, CA

1d • Onsite

About The Position

The Customer Service Representative serves customers and supports day-to-day store operations at Domino’s Pizza. The role includes taking and processing orders by phone and in person, preparing products, stocking ingredients, completing inventory and paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, with schedules intended to accommodate team members’ availability. Growth opportunities may include advancement into management or other roles within the company.

The work takes place in a pizza store and involves operating equipment and working around food preparation areas, ovens, hot surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, and a walk-in cooler. Store temperatures may range from 36 degrees in the cooler to 90 degrees or higher in some work areas. The role requires frequent standing, reaching, hand use, and repetitive tasks, as well as occasional lifting, carrying, pushing, climbing, bending, and crouching. Team members may unload deliveries weighing up to 50 pounds.

Requirements

• Must be at least 16 years old.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with speed and accuracy.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to stand for most tasks and walk short distances for short durations.
• Ability to lift and handle product deliveries weighing up to 50 pounds.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Talking and hearing ability for telephone communication, near- and mid-range vision, depth perception, and ability to differentiate between hot and cold surfaces.
• Ability to perform the physical activities described, including reaching, bending, crouching, pushing or pulling trays, and occasional stair or ladder use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck.
• Perform other store tasks, including removing trash and outside tasks when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed