Customer Service Rep(06416) - 1708 Parkway Dr
About The Position
Customer Service Representatives answer phones, process customer orders, and make pizzas. The role involves preparing products, receiving and processing telephone orders, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members may work part time or full time, with schedules described as flexible. On-the-job orientation and training are provided. The position may offer opportunities to grow into management or other roles. Work takes place in a store environment, with in-store temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some work areas. Team members may encounter changing or adverse weather during outdoor tasks, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work requires frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, stooping, bending, and crouching. Deliveries can include items weighing up to 50 pounds.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical tasks, including standing, walking, lifting and carrying supplies up to 50 pounds, pushing and pulling trays, and reaching, bending, and crouching.
- Ability to communicate and hear over the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products, including pizzas.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move supplies to storage shelves.
- Perform other store-team tasks, including occasional outdoor work, sign maintenance, and cleaning.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
