Customer Service Rep(06319) - 2629 Topside Rd

Domino's Franchise • Louisville, TN

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to serve customers and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. The role offers opportunities for advancement into management and other positions within the company.

Training and orientation are provided on the job. General duties include operating equipment, stocking and preparing ingredients and products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touchscreen, and handle payments and monetary change.

The work involves standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting and carrying supplies. Team members may work around hot equipment and surfaces, food odors, cornmeal dust, temperature changes, cramped spaces, sharp edges, and moving mechanical parts. Outdoor tasks may involve varying and adverse weather conditions.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to perform basic arithmetic accurately and quickly and make correct monetary change; a calculator may be used.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
• Ability to operate a computer keyboard or touchscreen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, bending, crouching, reaching, and frequent hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touchscreen and process payments, including making correct change.
• Unload and move deliveries, stock shelves, and handle trays and supplies.
• Perform other store tasks such as taking out trash, cleaning, and occasional maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed