Assistant Manager(06319) - 2629 Topside Rd

Domino's Franchise•Louisville, TN

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same of team members. The role involves providing customer service and maintaining store standards while performing general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may also involve delivering products and flyers within a designated area. Work includes standing and walking, handling supplies and food, using store equipment, and working in conditions that may include hot and cold temperatures, food odors, dust, sharp edges, moving mechanical parts, and adverse weather.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to understand and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read maps and locate addresses in the designated delivery area.
  • Ability to meet attendance and punctuality expectations and have transportation to and from work.
  • Valid driver's license with a safe driving record meeting company standards, if delivering.
  • Access to an insured vehicle that can be used for delivery, if delivering.
  • Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies, reaching, bending, and handling equipment and products.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost, inventory, and cash controls.
  • Maintain customer relations and provide great customer service.
  • Staff the shift and complete required paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, cleanliness, and adherence to standards.
  • Support marketing and store profitability.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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