Customer Service Rep(08908) - 833 Perry Rd.

Domino's•Apex, NC
•$10 - $12•Onsite

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, North Carolina, is hiring a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure positive customer experiences. The role also involves working with the store team and following Domino’s standards and procedures for pizza preparation, appearance, efficiency, and customer service.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must follow Domino’s pizza-making standards and procedures.
  • Must maintain a clean, professional appearance and adhere to the Domino’s dress code.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service and maintain a positive attitude.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth store operations and customer satisfaction.
  • Prepare pizzas according to Domino’s standards and procedures.
  • Maintain a clean and professional appearance and follow the Domino’s dress code.
  • Work quickly and efficiently in a fast-paced environment.

Benefits

  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunities for growth and advancement.
  • Flexible scheduling.
  • Competitive pay.
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