Customer Service Rep(08908) - 833 Perry Rd.

Domino's Franchise•Apex, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The representative serves as the voice of the company by taking orders, answering questions, and helping provide a positive customer experience. The role also supports store operations and customer satisfaction through teamwork. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and interact with customers in a friendly, positive manner.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and ability to find solutions.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must adhere to Domino’s pizza-making standards and procedures.
  • Must maintain a clean and professional appearance and follow the Domino’s dress code.
  • Must interact with customers in a friendly, positive manner.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean and professional appearance in accordance with the Domino’s dress code.
  • Work with hustle and energy in a fast-paced environment.

Benefits

  • Competitive pay of $10–$12 an hour.
  • Benefits for eligible employees, including health insurance, paid time off, and a 401(k).
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunity to grow and advance within the company.
  • Flexible scheduling.
  • Fun and friendly work environment.
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