Customer Service Rep(02848) - 218 South State St

Domino's Franchise • Jerseyville, IL

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About The Position

Domino's Pizza in Jerseyville is seeking a friendly and efficient Customer Service Representative to help ensure customers have a positive experience. The role includes answering calls and accurately taking orders, preparing pizzas to company standards and customer specifications, processing cash and credit card payments, and responding to customer inquiries or issues. The representative also helps maintain a clean, organized work environment, performs cleaning tasks, and collaborates with team members during busy periods. Training is provided, and no prior experience is required. Candidates must pass a pre-employment drug test and criminal background check. MBR Management Corporation is an equal opportunity employer, and applicant information will be kept confidential according to EEO guidelines.

Requirements

• Strong communication skills and a friendly, professional demeanor.
• Ability to follow directions and adhere to company policies and procedures.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for cash handling and order processing.
• Ability to stand for extended periods and lift up to 25 lbs.
• Team-oriented attitude and ability to thrive in a fast-paced, multitasking environment.
• Strong attention to detail and commitment to food safety standards.
• Reliable transportation to and from work.
• Ability to pass a pre-employment drug test and criminal background check.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions accurately.
• Provide exceptional customer service, answer inquiries, and promptly resolve issues.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with cleaning tasks as needed.
• Handle and lift items weighing up to 25 lbs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed