Customer Service Rep(08768) - 918 South St PT

Domino's Franchise•Simpsonville, SC

About The Position

Domino's is seeking a friendly, upbeat Customer Service Representative who enjoys helping people. The role involves answering phones and taking orders, assisting customers in the store, and being willing to train to help make pizzas. Team members work in a fast-paced environment and may have opportunities to advance into management and other roles. General duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility daily. Orientation and on-the-job training are provided. The position involves communicating with customers and coworkers in person and by phone, understanding and giving written instructions, and working independently or with others while meeting quality standards. Working conditions may include varying weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The work is primarily performed standing, with short-distance walking and occasional desk work. Physical tasks can include lifting deliveries weighing up to 50 pounds, carrying supplies and dough trays, pushing or pulling loaded tray dollies, occasional stair or ladder use, bending, crouching, reaching, and frequent hand use. Team members may use pencils or pens, computers, telephones, calculators, TDD equipment, a pizza cutter, and a pizza peel. Domino's describes advancement opportunities from customer service representative to management and beyond.

Requirements

Friendly, upbeat manner and enjoyment of helping people.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to work in a fast-paced environment.
Ability to perform the described physical tasks, including standing, lifting, carrying, pushing or pulling, bending, reaching, and frequent hand use.

Responsibilities

Answer phones and take orders.
Help customers in the store.
Be willing to train to help make pizzas.
Operate all equipment.
Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate with customers and coworkers to process orders in person and over the phone.
Perform outside tasks such as removing trash.
Unload deliveries and move ingredients and supplies to storage.
Meet quality control standards and perform repetitive tasks.