Customer Service Rep(06148) - 310 Kimball Crossing Dr
About The Position
The Customer Service Representative works as part of a Domino’s Pizza store team to prepare and process customer orders and support daily store operations. The role may be part-time or full-time and offers on-the-job orientation and training, with opportunities for advancement into management and other roles. Team members may work during busy hours of the day and night. The position involves operating store equipment, stocking and preparing ingredients and products, taking orders by telephone and in person, completing inventory and related paperwork, and cleaning the equipment and facility. Work is primarily performed standing and includes frequent movement and use of the hands. The store environment can involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands of the position, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
- Ability to lift and stack cases weighing up to 50 pounds onto shelves up to 72 inches high.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload ingredient and supply deliveries using a hand truck and move items to storage.
- Perform tasks such as stocking, cleaning, and changing prices on signs as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
