Customer Service Rep(07202) - 310 Main St. E.

Domino's Franchise • Monmouth, OR

8h

About The Position

This is an entry-level, part-time customer service position at a Domino’s Pizza store. On-the-job orientation and training are provided. Scheduled hours depend on the employee’s availability and the store’s needs. Employees may have the opportunity to work full time if hours are available, training is completed, the employee is reliable for shifts, and full-time needs are communicated to the manager. The role offers opportunities for advancement, including progression from store positions to management or franchise ownership.

Team members operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility. The position requires respectful communication with customers and coworkers, accurate order entry and money handling, and the ability to work independently and with others in a fast-paced environment.

Work involves standing for most tasks, frequent walking and reaching, handling food and supplies, and occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. Conditions may include cold and hot work areas, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, moving mechanical parts, and varying or adverse weather, including while making deliveries or doing outside tasks.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including handling deliveries and supplies weighing up to 50 pounds.
• Availability for scheduled hours based on employee availability and store needs.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Handle monetary transactions and make correct change.
• Unload bulk product deliveries using a hand truck and move supplies to storage or shelves.
• Perform other store tasks such as taking out trash and completing outside tasks.

Benefits

• Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Oregon and Washington state requirements.
• On-the-job orientation and training.
• Opportunities for advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed