Customer Service Rep(02538)- 820 E Main St

Domino's Franchise • Olney, IL

5d • Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to help prepare and process orders and support store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management or franchise ownership.

The position involves operating store equipment, stocking ingredients, preparing products, taking and processing telephone and in-person orders, completing inventory and related paperwork, and cleaning equipment and the facility. Team members work in a fast-paced store environment and may work independently or with others while meeting quality standards and handling customer interactions.

The work includes standing for most tasks, walking short distances, occasional desk-based paperwork, and physical activities such as lifting, carrying, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous use of the hands. Conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to make precise, rapid, and accurate movements with eye-hand coordination.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds and reaching shelves up to 72 inches high.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
• Perform other store tasks, including removing trash and completing outside tasks when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed