Customer Service Rep(03821) - 8578 Palm Parkway

Domino's Franchise•Orlando, FL

17h

About The Position

The Customer Service Representative (CSR) role at Domino’s is a customer-facing position in a fast-paced pizza store. Team members take and process orders, assist customers, handle cash, prepare food, and help keep the store clean and stocked. Domino’s provides in-store training and support, and the role may offer opportunities to grow into management or franchise ownership. The description notes that schedules may be flexible and that roles may be part-time or full-time.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

Demonstrate a friendly, positive attitude and provide good customer service.
Take orders over the phone and in person, and process telephone orders.
Address customer concerns.
Handle cash and make correct monetary change.
Upsell products.
Make pizzas and prepare other products.
Maintain food and portion control, hygiene, and food safety.
Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Operate store equipment.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.