Customer Service Rep(05889)-8000 Liberty Parkway

Domino's Franchise • Birmingham, AL

10h

About The Position

The Customer Experience Representative is the first responder and the face and voice of Domino’s customers, helping ensure a positive experience in the store or over the phone. The role involves greeting customers, taking orders, maintaining the front of the store, supporting drive-up and curbside service, addressing customer concerns, and ensuring orders are organized, accurate, and up to standards. Domino’s describes its work environment as safe and focused on putting people first.

Responsibilities

• Greet customers and provide a positive, engaging experience through personality, professionalism, and performance.
• Take customer orders in person or over the phone using the company’s technology and Point of Sales System.
• Clean, prepare, and maintain the front of the store to create a great in-store customer experience.
• Keep the storefront clean and safely execute the contactless experience for drive-up and curbside service.
• Take ownership of customer concerns and work with management to resolve them and provide a positive experience.
• Ensure orders are organized, accurate, and up to standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed