Customer Service Hiring Event
Uline•Allentown, PA
•Onsite
About The Position
Uline is seeking Customer Service Representatives to join their team. This role involves processing customer orders, making product recommendations, and handling account inquiries using advanced technology. The company provides in-depth training to enhance communication and problem-solving skills, along with one-on-one peer mentoring and opportunities for career growth in a collaborative, in-person setting. Uline is recognized as a top employer and offers significant growth and earning potential.
Requirements
- High school diploma or equivalent.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Nice To Haves
- Bachelor's degree preferred.
- Fluent in verbal and written Spanish (for Bilingual Spanish positions).
Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert, answering product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program that covers professional continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
