Customer Service Hiring Event

UlineEaston, PA
Onsite

About The Position

Better career opportunities are calling - with Uline’s Customer Service team! From impressive employee benefits to strong training and development, we are committed to your long-term success. Join the team behind the legendary service our customers love - sign up for the opportunity to interview at Uline’s upcoming hiring event! Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service. Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled.

Requirements

  • High school diploma or equivalent.
  • Excellent problem-solving, listening and communication skills.
  • Must be fluent in verbal and written forms (for Bilingual Spanish position).

Nice To Haves

  • Bachelor's degree preferred.
  • Prior customer service experience is a plus.

Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.
  • Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
  • Build business relationships with customers over phone, email and chat.
  • Understand customer needs and recommend Uline's best solutions.
  • Help customers navigate Uline's website and online ordering.

Benefits

  • Complete health insurance coverage
  • 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays
  • Generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
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