Customer Service Representative (CSR)
Sparkbit 360•Cincinnati, OH
About The Position
Sparkbit 360 is seeking a dedicated, customer-focused Customer Service Representative to join its Cincinnati, Ohio team. The role assists customers, handles inquiries, and supports a high level of service through clear communication and efficient problem resolution.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Patient, reliable, and solution-oriented mindset.
- Ability to multitask and work effectively in a fast-paced environment.
- Basic computer and data entry skills.
Responsibilities
- Handle incoming customer inquiries via phone, email, and in-person interactions.
- Resolve customer concerns professionally and efficiently.
- Maintain detailed and accurate customer records and documentation.
- Follow established procedures to ensure consistent service quality.
- Coordinate with internal departments to address customer needs.
- Support administrative and service-related tasks as required.
Benefits
- Competitive starting pay with opportunities for bonuses.
- Comprehensive training and growth opportunities.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Supportive and collaborative team culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
