Customer Service- CSR- Front Counter

Sun Country Cleaners, LLC•Leto, FL

About The Position

We are looking for a friendly, dependable, and organized Customer Service Representative who enjoys helping people and takes pride in providing an excellent customer experience. The role involves serving customers at the front counter, preparing garment orders for the processing facility, checking completed orders, and maintaining a clean, welcoming store environment. The schedule is Monday–Friday, 1:00 PM–7:00 PM, and every other Saturday, 9:00 AM–3:00 PM.

Requirements

Kind, caring, and respectful.
Comfortable using a computer for basic daily tasks.
Able to clearly communicate customer requests to the processing facility.
Self-motivated, organized, and attentive to detail.
Able to stand, bend, and lift as required.
A dependable team player who is excited to contribute to an award-winning team.

Nice To Haves

Friendly and customer-focused.
Positive and professional.
Reliable and dependable.
Honest and trustworthy.
Proactive and committed to following through.

Responsibilities

Greet every customer warmly and provide friendly, attentive service.
Receive customer garments and accurately enter and prepare orders for the processing facility.
Check completed orders when they return from processing and load them onto the conveyor.
Handle customer garments carefully and pay close attention to detail.
Communicate positively and professionally with customers and team members.
Treat everyone with kindness and respect.
Proactively address customer concerns and follow through until each issue is resolved.
Perform basic daily computer tasks.
Maintain a clean, organized, and welcoming store environment.