CUSTOMER SERVICE COUNTER
Von Maur•Madison, WI
•Onsite
About The Position
As a Customer Service Counter Associate, you help keep the store connected as a reliable source for information and support. The role works across several areas of store services in a fast-paced department. You provide courteous customer service, handle telephone inquiries, support customer charge accounts, prepare purchases and online orders for shipment, and complete cash and deposit tasks. The position is performed on-site and includes day, evening, and weekend shifts.
Requirements
- Availability to work on-site day, evening, and weekend shifts.
Responsibilities
- Greet customers sincerely, provide friendly service, and thank every customer.
- Answer a multi-line telephone, assist customers, or direct them to the appropriate area.
- Provide customer charge account services, including opening accounts, accepting payments, and answering questions.
- Prepare, box, and wrap customer purchases and online orders for shipment.
- Calculate service counter and store cash work and prepare bank deposits.
- Maintain a clean and organized department.
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote-from-within philosophy and career opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
