CUSTOMER SERVICE COUNTER

Von Maur•Louisville, KY
•Onsite

About The Position

As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of store services. The role is performed on-site and requires availability for day, evening, and weekend shifts. Von Maur describes its culture as built on supporting and valuing employees. The company is family owned and emphasizes customer service, professional growth, and promoting from within.

Requirements

  • Be available to work on-site for day, evening, and weekend shifts.

Responsibilities

  • Greet customers sincerely, be friendly, and thank every customer.
  • Answer a multi-line telephone, assist customers, or direct them to the appropriate area.
  • Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions.
  • Prepare, box, and wrap customer purchases and online orders for shipment.
  • Calculate service counter and store cash work and prepare bank deposits.
  • Maintain a clean and organized department.

Benefits

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote-from-within philosophy and career opportunities
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