CUSTOMER SERVICE COUNTER
Von Maur/Dry Goods•Louisville, KY
•Onsite
About The Position
As a Customer Service Counter Associate, you help keep the store connected as a reliable source of information and support. This fast-paced department offers the opportunity to contribute to several areas of store services. The role includes assisting customers in person and by phone, providing customer charge account services, preparing purchases and online orders for shipment, handling cash work and bank deposits, and maintaining an organized department. The position requires on-site availability for day, evening, and weekend shifts.
Requirements
- Must be available to work on-site for day, evening, and weekend shifts.
Responsibilities
- Greet customers sincerely, provide friendly service, and thank every customer.
- Answer a multi-line telephone to assist customers or direct them to the appropriate area.
- Provide customer charge account services, including opening accounts, accepting payments, and answering questions.
- Prepare, box, and wrap customer purchases and online orders for shipment.
- Calculate service counter and store cash work and prepare bank deposits.
- Maintain a clean and organized department.
- Work on-site for day, evening, and weekend shifts.
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote-from-within philosophy and career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
