CUSTOMER SERVICE COUNTER
Von Maur•Columbus, OH
•Onsite
About The Position
As a Customer Service Counter Associate, you help keep the store connected by providing information and support across several store-service areas. The role is in a fast-paced department and involves assisting customers in person and by telephone, providing customer charge account services, preparing purchases and online orders for shipment, and handling cash-related work. The associate must work on-site and be available for day, evening, and weekend shifts.
Requirements
- Must be available to work on-site for day, evening, and weekend shifts.
Responsibilities
- Provide a positive customer experience by greeting customers sincerely, being friendly, and thanking each customer.
- Answer a multi-line telephone, assist callers, or direct them to the appropriate area.
- Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions.
- Prepare, box, and wrap customer purchases and online orders for shipment.
- Calculate service-counter and store cash work and prepare bank deposits.
- Maintain a clean and organized department.
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote-from-within philosophy and career opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
