Customer Service Rep(07076) - 9805 224th St. Suite E

Domino's Franchise•Graham, WA
•Onsite

About The Position

The Customer Service Representative greets customers, answers phones, takes orders, prepares pizza, and provides excellent customer service. The role includes operating store equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The position pays $17.13–$17.50 per hour, plus tips. Paid sick leave is provided per Washington State law; qualifying full-time employees are offered employer-sponsored medical benefits.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and perform frequent reaching, bending, and hand tasks.
  • Ability to lift and stock deliveries weighing up to 50 pounds, with cases placed on shelves up to 72 inches high.
  • Ability to use required tools and equipment, including a pizza peel and pizza cutter.

Responsibilities

  • Greet customers and provide excellent customer service.
  • Answer phones and receive and process orders in person and by telephone.
  • Prepare pizza and other products.
  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.

Benefits

  • Paid sick leave per Washington State law.
  • Employer-sponsored medical benefits for qualifying full-time employees.
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