Customer Service Rep(02957) - 120 E Vandalia St

Domino's Franchise • Edwardsville, IL

2d

About The Position

Domino's Pizza in Edwardsville, United States, is seeking a friendly and efficient Customer Service Representative. The role is the first point of contact for customers and focuses on providing exceptional service and support. The representative takes orders, prepares pizzas, processes payments, maintains the work area, and supports store operations while following food safety and hygiene regulations.

Requirements

• Strong customer service skills and a friendly, professional demeanor.
• Excellent phone communication abilities.
• Basic computer proficiency for order processing.
• Ability to handle cash transactions accurately.
• Willingness to learn and perform food preparation, specifically pizza making.
• Strong multitasking skills and ability to work in a fast-paced environment.
• Keen attention to detail in order taking and food preparation.
• Team-player mentality and a positive attitude.
• Flexibility to work weekends and holidays as required.
• Ability to stand for extended periods and lift items weighing up to 25 lbs.

Nice To Haves

• High school diploma or equivalent (preferred).
• Previous customer service experience (preferred but not required).

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Provide excellent customer service, address inquiries, and resolve issues promptly.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions accurately.
• Maintain a clean and organized work environment.
• Assist with store operations, including cleaning and restocking supplies.
• Collaborate with team members to support smooth operations during busy periods.
• Follow food safety and hygiene regulations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED