Customer Service Rep(05567) - 1563 E Union St

Domino's Franchise•Morganton, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The role involves taking orders, answering customer questions, resolving concerns, and helping ensure a positive customer experience. Representatives work with the team to support smooth store operations. The position also requires making pizzas according to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently in a fast-paced environment. The company describes opportunities for growth and advancement.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to follow Domino’s pizza-making standards and procedures.
  • Ability to maintain a clean and professional appearance in accordance with the dress code.
  • Friendly demeanor and positive attitude when interacting with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide friendly customer service and help customers have a positive experience.
  • Answer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Prepare pizzas according to Domino’s standards and procedures.
  • Maintain a clean, professional appearance and follow the Domino’s dress code.

Benefits

  • Competitive pay of $10–$12 an hour.
  • Benefits including health insurance, paid time off, and 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunities for growth and advancement.
  • Flexible scheduling.
  • Fun and friendly work environment.
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