Customer Service Rep(08773) - 2153 E. Main St., Suite C-13

Domino's Franchise • Spartanburg, SC

12d • Onsite

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team to serve customers and help prepare and process orders. The role includes communicating with customers in person and by telephone, entering orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning store equipment and facilities. On-the-job orientation and training are provided. The position may offer opportunities to advance into management or other roles within the company.

Requirements

• Must be 16 years of age or older.
• Able to understand and give correct written instructions.
• Able to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Able to perform basic arithmetic accurately and quickly and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise, rapid movements.
• Able to enter orders using a computer keyboard or touch screen.
• Able to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Able to lift and stock deliveries weighing up to 50 pounds, with cases lifted from the floor to shelves up to 72 inches high.
• Able to perform the physical tasks described, including standing, walking, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
• Perform other store tasks such as removing trash, maintaining the facility, and changing sign prices as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed