Customer Service Rep(09167) - 207 West Winters St

Domino's Franchise • Scott Afb, IL

2d

About The Position

We are seeking a friendly and professional Customer Service Representative to help ensure customer satisfaction through excellent service and efficient order processing. The role includes answering customer calls and inquiries, processing orders, preparing food items, handling cash, and maintaining an organized work environment. The representative collaborates with team members during busy periods and adapts to changing customer needs and company priorities. Flexible hours, including weekends and holidays, may be required.

Requirements

• Excellent verbal and written communication skills.
• Strong customer service orientation and a friendly, positive attitude.
• Basic computer skills and ability to learn new systems quickly.
• Proficiency in cash handling and basic math.
• Ability to lift up to 25 lbs and stand for extended periods.
• Ability to follow directions and adhere to food safety standards.
• Flexibility to work in a fast-paced environment and adapt to changing priorities.
• Strong multitasking and problem-solving skills.
• Ability to work weekends and holidays.
• Team player with a collaborative spirit.
• High school diploma or equivalent preferred.

Nice To Haves

• Previous experience in customer service or food service.

Responsibilities

• Answer incoming phone calls and assist customers with inquiries.
• Take and process customer orders accurately and efficiently.
• Prepare food items according to company standards and recipes.
• Handle cash transactions and maintain accurate records.
• Provide exceptional customer service and create a positive experience for customers.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Adapt to changing customer needs and company priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED